Privacy Policy
Learn how we collect, use, and protect your personal information
Table of Contents
Introduction
Welcome to Wig Mirror ("we," "our," or "the Service"). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains:
What information we collect
How we use it
Under what circumstances we share it
Your rights regarding your data
How we safeguard your information
By using our Service, you agree to the terms of this Privacy Policy.
Information We Collect
Information You Provide
Photos you upload (for AI wig try-on and recommendations)
Email address (for account management, notifications, and verification)
Payment details (processed securely through third-party payment providers; we do not store full credit card information)
Customer support communications
Information Collected Automatically
Device details (such as device type, operating system, browser)
Log data (such as IP address, access times, and usage behavior)
Cookies and similar technologies
Sensitive Information
Uploaded photos may contain biometric characteristics, which are considered sensitive data.
These are used solely for the purpose of virtual try-on and will not be used for identification or sold.
Unless you provide explicit consent, your photos will not be used for AI model training.
How We Use Information
We use your information to:
Provide, improve, and personalize the AI wig try-on and recommendation service
Process transactions and deliver products or services
Send important service-related updates and security alerts
Provide customer support and respond to your requests
Analyze service usage to improve user experience
Prevent fraud, misuse, or unauthorized access
Comply with legal and regulatory requirements
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only under the following circumstances:
With your explicit consent
With service providers (such as payment processors, cloud storage, and analytics providers), bound by strict confidentiality obligations
For legal compliance or to protect rights, property, or safety
During business transactions such as mergers, acquisitions, or asset sales, in which case your data will remain protected under this policy
Data Retention
Uploaded photos are automatically deleted within 30 days, unless you choose to save them in your account.
Transaction and payment records are retained for 3–7 years as required by law.
Account data is deleted or anonymized within 90 days after account deletion.
International Data Transfers
As we may use international service providers (such as Google, AWS, or Stripe), your data may be transferred and processed outside your country of residence.
We ensure such transfers comply with applicable laws (e.g., GDPR Standard Contractual Clauses, China PIPL cross-border requirements) and implement appropriate safeguards.
Data Security
We use industry-standard measures to protect your information, including:
SSL/TLS encryption for data transmission
Access controls and authentication measures
Regular security audits and vulnerability testing
Data backups and recovery procedures
Confidentiality and data protection training for staff
However, please note that no method of transmission over the Internet is 100% secure.
Children's Privacy
Our Service is not intended for children under 13 years of age.
We do not knowingly collect personal data from children. If we become aware that we have collected information from a child under 13, we will delete it immediately.
Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA, PIPL), you may have the following rights:
Access – request a copy of the data we hold about you
Correction – request correction of inaccurate or incomplete information
Deletion – request deletion of your personal data (subject to legal obligations)
Restriction – request limitations on how we process your information
Data Portability – request a copy of your data in a structured, commonly used format
Withdraw Consent – withdraw consent to certain processing activities at any time
To exercise these rights, please contact us at support@wigmirror.com . We will respond within the time limits required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. Major changes will be communicated via email or posted on our website. By continuing to use our Service, you agree to the updated policy.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Email: support@wigmirror.com
If you are not satisfied with our response, you may also lodge a complaint with your local data protection authority.
If you have any questions, please contact us.