Privacy Policy

Learn how we collect, use, and protect your personal information

Last Updated: September 1, 2025
1

Introduction

Welcome to Wig Mirror ("we," "our," or "the Service"). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains:

What information we collect

How we use it

Under what circumstances we share it

Your rights regarding your data

How we safeguard your information

By using our Service, you agree to the terms of this Privacy Policy.

2

Information We Collect

Information You Provide

Photos you upload (for AI wig try-on and recommendations)

Email address (for account management, notifications, and verification)

Payment details (processed securely through third-party payment providers; we do not store full credit card information)

Customer support communications

Information Collected Automatically

Device details (such as device type, operating system, browser)

Log data (such as IP address, access times, and usage behavior)

Cookies and similar technologies

Sensitive Information

Uploaded photos may contain biometric characteristics, which are considered sensitive data.

These are used solely for the purpose of virtual try-on and will not be used for identification or sold.

Unless you provide explicit consent, your photos will not be used for AI model training.

3

How We Use Information

We use your information to:

Provide, improve, and personalize the AI wig try-on and recommendation service

Process transactions and deliver products or services

Send important service-related updates and security alerts

Provide customer support and respond to your requests

Analyze service usage to improve user experience

Prevent fraud, misuse, or unauthorized access

Comply with legal and regulatory requirements

4

Information Sharing

We do not sell, rent, or trade your personal information. We may share information only under the following circumstances:

With your explicit consent

With service providers (such as payment processors, cloud storage, and analytics providers), bound by strict confidentiality obligations

For legal compliance or to protect rights, property, or safety

During business transactions such as mergers, acquisitions, or asset sales, in which case your data will remain protected under this policy

5

Data Retention

Uploaded photos are automatically deleted within 30 days, unless you choose to save them in your account.

Transaction and payment records are retained for 3–7 years as required by law.

Account data is deleted or anonymized within 90 days after account deletion.

6

International Data Transfers

As we may use international service providers (such as Google, AWS, or Stripe), your data may be transferred and processed outside your country of residence.

We ensure such transfers comply with applicable laws (e.g., GDPR Standard Contractual Clauses, China PIPL cross-border requirements) and implement appropriate safeguards.

7

Data Security

We use industry-standard measures to protect your information, including:

SSL/TLS encryption for data transmission

Access controls and authentication measures

Regular security audits and vulnerability testing

Data backups and recovery procedures

Confidentiality and data protection training for staff

However, please note that no method of transmission over the Internet is 100% secure.

8

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences

Analyze website usage

Provide a personalized experience

Improve performance

You may disable cookies through your browser settings, though some features may not function properly.

9

Children's Privacy

Our Service is not intended for children under 13 years of age.

We do not knowingly collect personal data from children. If we become aware that we have collected information from a child under 13, we will delete it immediately.

10

Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA, PIPL), you may have the following rights:

Access – request a copy of the data we hold about you

Correction – request correction of inaccurate or incomplete information

Deletion – request deletion of your personal data (subject to legal obligations)

Restriction – request limitations on how we process your information

Data Portability – request a copy of your data in a structured, commonly used format

Withdraw Consent – withdraw consent to certain processing activities at any time

To exercise these rights, please contact us at support@wigmirror.com . We will respond within the time limits required by law.

11

Changes to This Policy

We may update this Privacy Policy from time to time. Major changes will be communicated via email or posted on our website. By continuing to use our Service, you agree to the updated policy.

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Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

Email: support@wigmirror.com

If you are not satisfied with our response, you may also lodge a complaint with your local data protection authority.

If you have any questions, please contact us.